Shipping Policy

WHAT COUNTRIES DO YOU SHIP TO?

HockeyShot ships orders worldwide. The cost of shipping to each country varies by weight and distance and is calculated via live feeds from our carrier partners. To see what your shipment charges are, please add your items to your cart and go to the checkout, you will be given your shipping total.

WHAT SHIPPING METHODS ARE AVAILABLE?

HockeyShot two shipping methods, REGULAR and EXPEDITED, to all countries that we ship to. Shipping rates and charges vary by country, and are quoted during checkout. HockeyShot cannot guarantee delivery by a certain date given the reliance on our carrier partners and their networks.

HOW DOES YOUR FREE SHIPPING PROMOTION WORK?

The Free Shipping promotion is only eligible on orders whose shipping destination is within the 48 Contiguous United States, the 10 provinces of Canada or the following countries within Europe: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, and the United Kingdom. States/regions outside of the contiguous United States are excluded from this promotion. The territories of Canada are excluded from this promotion.

The promotion does not apply to any order shipped to a different country, regardless of billing address used for the order. All orders shipped to the qualifying regions outlined above totaling $250 or more in the site's local currency qualify for the Free Standard Shipping Promotion. The terms and conditions of this promotion are outlined below:

  1. If available, free standard shipping promotion applies only to shipping and handling expenses on orders over the specified amount of the promotion. Promotion only applies to the order subtotal, excluding sales tax, placed anywhere within the website or through the Customer Experience Contact Center.
  2. Free standard shipping promotion only applies to Standard Shipping. Promotion excludes Expedited Shipping, for which listed rates apply.
  3. Free standard shipping promotion only applies to delivery addresses within the eligible regions outlined above. Orders must ship to a single address.
  4. Free standard shipping promotion does not apply to purchases that include Extreme Glide Synthetic Ice Panels.
  5. Free standard shipping promotion is not valid if items in an order are canceled, bringing the subtotal below the specific amount of the promotion.
  6. Promotion will be applied as a credit toward the shipping and handling fee.
  7. Promotion not valid for cash or cash equivalent or towards previous purchases.
  8. HockeyShot Inc. reserves the right to change or discontinue the free standard shipping promotion at any time without notice.

WILL I BE CHARGED CUSTOMS & DUTIES?

All orders shipping to countries outside of the United States, Canada and members of the European Union may be subject to customs and duties charges upon delivery. We encourage you to check your local import office on what the charges may be before placing your order.

CAN I SHIP MY ORDER TO MULTIPLE ADDRESSES?

No, we currently do not offer the option of shipping items within the same order to multiple addresses. All orders must ship to a single address. In the event that you require shipment to multiple destinations you must place a unique order for each shipping destination.