April 2, 2020: UPDATE ON SHIPPING DURING COVID-19
We are continuing to ship out orders but, due to delivery challenges in certain areas and dramatic increase in demand, your delivery might be delayed.Once your order has been packed and assigned to a delivery carrier to pick up from our warehouse, your tracking information will be sent to your email – don’t forget to check your spam/junk folder! With your tracking number, you can monitor the progress of your delivery online. Tracking numbers are usually emailed to our customers within 2-4 business days after the order has been placed, but due to delays mentioned above, this could extend to 5-6 days in some cases.
With the increased demand, our customer service team is experiencing a significant amountof inquiries regarding order status. Please wait until the time noted above has passed before reaching out, our teams are working their hardest to get your order out the door as soon as possible.
We thank you for your continued support and business during this time.