April 2, 2020: UPDATE ON SHIPPING DURING COVID-19

We are continuing to ship out orders but, due to delivery challenges in certain areas and dramatic increase in demand, your delivery might be delayed.Once your order has been packed and assigned to a delivery carrier to pick up from our warehouse, your tracking information will be sent to your email – don’t forget to check your spam/junk folder! With your tracking number, you can monitor the progress of your delivery online. Tracking numbers are usually emailed to our customers within 2-4 business days after the order has been placed, but due to delays mentioned above, this could extend to 5-6 days in some cases.

With the increased demand, our customer service team is experiencing a significant amountof inquiries regarding order status. Please wait until the time noted above has passed before reaching out, our teams are working their hardest to get your order out the door as soon as possible.

We thank you for your continued support and business during this time.

HockeyShot Warehouse

HockeyShot.eu Warehouse
Misi BV
Spectrumlaan 31
2665 NM BLESIWIJK
THE NETHERLANDS
customersupport@hockeyshot.ca
*Customer service representatives only speak english and french.

+31 79 808 0159

Customer Support Representatives are available Monday through Friday, 1 PM to 9 PM Central European Time.
Our team will respond to your voice-mail next business-day.
*Please note that all of our Customer Support Representatives speak English and French only. If you need help in another language we recommend sending us an email so we can translate.
*Excludes Holidays
 


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